Shipping, Delivery, and Returns
All orders must go through a licensed dealer. Please send a copy of your preferred dealers FFL where you wish to have the firearm sent. Please allow up to 6 months for your order to ship.
KAHR ARMS, AUTO-ORDNANCE AND MAGNUM RESEARCH, INC. DOES NOT ALLOW INDIVIDUALS OR DEALERS TO BRING FIREARMS TO OUR FACTORY FOR REPAIR. GUNS FOR REPAIR MUST BE SENT TO THE FACTORY ACCORDING TO THE INFORMATION OUTLINED BELOW.
Magnum Research firearms returned to the factory for service or repair should be sent to:
MAGNUM RESEARCH, INC.
12602 33rd Avenue SW
Pillager, MN 56473
Attn: Service Dept.
Confirm the firearm is unloaded before shipping.
Contact Magnum Research Technical Support Department to receive a Return Authorization number before shipping a firearm to the factory. If you are having a FFL dealer send in your firearm please have the dealer complete the RA form or fill out the RA using the dealers information. You can do this by online (RA request form) or by calling 218-746-3459. Ship handguns prepaid via UPS or Fed Ex overnight. Federal law prohibits anyone without a Federal Firearms License from shipping a handgun by mail. Please check for any additional state or local regulations. With your return, enclose a letter that references your Return Authorization number and includes: name; address; phone number; and firearm model and serial number. The letter should describe, in detail, the problem being experienced or work to be done.